Privacy Policy

Privacy Policy

At Kups Toys, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and manage your personal information in accordance with Republic Act No. 10173, also known as the Data Privacy Act of 2012, and other relevant Philippine laws.

By using our Shopify store and purchasing from us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information necessary to process your order and provide customer support, including:

  • Full name

  • Shipping address

  • Email address

  • Mobile number

  • Order history

  • Payment details (handled securely via Shopify and its integrated payment gateways)

We may also collect non-personal information such as browser type, device, and pages visited through cookies and analytics tools for store performance improvement.

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders

  • Provide customer service and order support

  • Send order and shipping updates

  • Improve our services and customer experience

  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. Sharing of Information

Your data may be shared only with trusted third-party service providers for the purpose of:

  • Payment processing

  • Order fulfillment and courier services

  • Marketing (only if you opt-in)

  • Website analytics

All third parties are required to handle your information securely and in compliance with applicable data privacy laws.

4. Data Storage and Protection

We use Shopify’s secure platform to store and manage customer data. Shopify is compliant with PCI DSS (Payment Card Industry Data Security Standard). In addition:

  • All information is encrypted during transmission using SSL

  • Access to personal data is restricted to authorized personnel only

  • Physical, electronic, and procedural safeguards are in place to protect your information

5. Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have the right to:

  • Access the personal information we hold about you

  • Correct inaccurate or outdated information

  • Withdraw consent to data processing

  • Request deletion or restriction of your data

  • Lodge a complaint with the National Privacy Commission (NPC)

You may exercise any of these rights by contacting us (see Section 7 below).

6. Retention of Data

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, tax, or reporting requirements.

7. Contact Us

For privacy-related concerns, data access requests, or questions, please contact:

Kups Toys

Email: kupstoys@gmail.com

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page, and the updated policy will be effective immediately upon posting.

This policy is governed by the laws of the Republic of the Philippines.